Services

Warranty Claims &
Dispute Management

When a warranty claim is disputed — between an OEM, installer, project operator, or insurer — the outcome turns on the quality of the technical evidence. We provide independent analysis, structured claim preparation, and expert support for the full lifecycle of renewable energy warranty disputes.

3
Asset classes covered: BESS, Solar PV, EV charging infrastructure
CEE
Primary market focus — Czech Republic, Poland, Slovakia, Romania, Hungary
Regulatory context ČNB Licensed · EU Regulated
What We Do

Three Dispute Scenarios We Address

Warranty disputes in renewable energy arise from a narrow set of recurring scenarios. We bring independent technical and contractual expertise to each one.

⚡

OEM vs. Operator Disputes

Performance shortfalls, capacity degradation below warranted curves, and fire or thermal events — OEMs frequently dispute whether a claim arises from a product defect or from installation, operation, or site conditions.

Independent SoH and capacity testing against warranted baseline
Root-cause analysis distinguishing product defect from operational cause
Technical report structured for arbitration or mediation proceedings
Expert witness support if required
🏦

Insurer vs. OEM or Operator

Where a warranty-backed insurance policy responds to a claim, the insurer must independently assess whether the warranty was properly triggered, whether the OEM is liable, and what the quantum of loss is. We provide that analysis objectively.

Policy trigger assessment — was the warranted metric genuinely breached?
Quantum of loss determination — replacement cost, lost output, or capacity restoration
OEM creditworthiness assessment and warranty backstop feasibility
Coordination between insurer, OEM, and project operator
⚖️

Distributor or Installer Liability

Distributors and installers who passed manufacturer warranties to end customers face residual warranty liability when the OEM is insolvent, disputes the claim, or has limited CEE legal presence. We help structure their defence or claim recovery.

Liability mapping — tracing where the warranty obligation sits in the supply chain
Subrogation support — recovering from the OEM on behalf of the distributor
Documentation of installer compliance with OEM installation requirements
Coordination with legal counsel on Czech and EU warranty law
Our Approach

How We Manage a Warranty Dispute

A structured, evidence-led process from first instruction to resolution — designed to work alongside legal counsel and insurers.

1

Initial Claim Review

We review the warranty documentation, performance data, installation records, and the disputed claim. We identify the gap between what was warranted and what was delivered, and assess whether the claim has technical merit.

2

Independent Technical Assessment

Where required, we commission or review an independent site assessment — capacity testing, thermal inspection, or root-cause analysis — to build the technical evidence base. We use accredited laboratories and IEC-standard test protocols.

3

Evidence Package & Expert Report

We prepare a structured technical report suitable for arbitration, mediation, or insurer submission. The report separates facts from inference, documents methodology, and presents the quantum of loss in a form legal counsel can use directly.

4

Negotiation Support & Resolution

We support settlement negotiations and, where disputes proceed to formal arbitration, provide ongoing technical support including expert witness testimony. We remain objective throughout — our role is independent analysis, not advocacy.

Who We Work With

Clients & Instructing Parties

We work with any party to a renewable energy warranty dispute — on either side of the claim — as independent experts.

🏭

BESS & Solar OEMs

OEMs facing warranty claims that they believe arise from installation error, operational misuse, or site conditions outside the warranty scope. We provide the technical analysis that supports a contractually grounded defence.

🏗️

Project Developers & Operators

Developers and operators whose assets have underperformed against warranted levels and who need independent evidence to support a warranty claim against the OEM or installer.

🏛️

Insurers & Reinsurers

Insurers who have received a warranty-backed insurance claim and need an independent technical opinion on trigger, causation, and quantum before responding to the insured or the OEM.

⚖️

Law Firms & Arbitration Panels

Legal counsel and arbitration panels who require an independent expert technical report on BESS, solar PV, or EV asset performance disputes. We produce reports structured for formal proceedings.

Get in Touch

Discuss Your Warranty Dispute

Every dispute has a different fact pattern. Contact us to discuss the specific circumstances — there is no obligation, and our initial review is confidential.

Or reach us directly at randhir@renewablesre.cz
Renewables Re · Prague, Czech Republic · ČNB Licensed